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Terms & Conditions – Shoe Doctor Baltimore
By using this website and our services, you agree to the following terms and conditions.
Services
Shoe Doctor Baltimore provides sneaker and shoe cleaning and restoration services. While we take great care with all items, results may vary depending on the condition, material, and age of the footwear.
Customer Responsibility
Customers must disclose any known issues with their shoes, including prior damage, stains, or material concerns. Shoe Doctor Baltimore is not responsible for pre-existing damage.
Service Results
While we strive for the best results, we do not guarantee that all stains, discoloration, or damage can be completely removed.
Turnaround Time
Estimated service times may vary depending on workload and the condition of the shoes. Delays may occur and will be communicated when possible.
Payments
Payment is required for services rendered. Prices are subject to change at any time.
Limitation of Liability
Shoe Doctor Baltimore is not liable for any damage that may occur due to the condition or age of the shoes, including weakened materials or prior wear.
Website Use
Users agree not to misuse the website or attempt to disrupt its functionality.
Changes to Terms
We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of any changes.
Contact Information
Shoe Doctor Baltimore
Baltimore, Maryland
Email: shoedoctorbaltimore@gmail.com
Refund Policy – Shoe Doctor Baltimore
At Shoe Doctor Baltimore, we take pride in delivering quality sneaker and shoe cleaning services.
No Guarantee of Full Restoration
Due to the nature of cleaning and restoration, results may vary. Some stains, discoloration, or damage may be permanent.
Refund Eligibility
Refunds are not guaranteed and are evaluated on a case-by-case basis. If you are not satisfied with your service, please contact us within 48 hours of receiving your shoes.
Service-Based Business
Because our services involve time, labor, and materials, refunds are generally not provided once a service has been completed.
Re-Clean Policy
In some cases, we may offer a re-clean or touch-up instead of a refund.
Cancellations
Appointments must be canceled within a reasonable time. No-shows or late cancellations may be subject to a fee.
Contact Us
For any concerns regarding your service, please contact:
Shoe Doctor Baltimore
Baltimore, Maryland
Email: shoedoctorbaltimore@gmail.com
Shoe Doctor Baltimore
6705 York Rd, Govans, Baltimore, MD 21212, USA
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